Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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101-150 of 575 Bibliography Items Found
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249. https://pubmed.ncbi.nlm.nih.gov/35430207/
Tolpadi A, Elliott MN, Waxman D, et al. National Travel Distances for Emergency Care. BMC Health Services Research. 2022 Mar, 22(1): 388. https://pubmed.ncbi.nlm.nih.gov/35331209/
Deyoreo M, Price RA, Bradley MA, et al. Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. J Am Geriatrics Soc. 2022 Jun, 70(6): 1870-1873. https://pubmed.ncbi.nlm.nih.gov/35224725
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Febhttps://pubmed.ncbi.nlm.nih.gov/35170583
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219. https://pubmed.ncbi.nlm.nih.gov/34981124
Chen PG, Tolpadi A, Elliott MN, et al. Gender Differences in Patients’ Experience of Care in the Emergency Department. J Gen Intern Med. 2022 Feb, 37(3): 676-679. https://pubmed.ncbi.nlm.nih.gov/33963502/
DeYoreo M, Price RA, Montemayor CK, et al. Adjusting for Patient Characteristics to Compare Quality of Care Provided by Serious Illness Programs. J Palliative Med. 2022 Jul, 25(7): 1041-1049. https://pubmed.ncbi.nlm.nih.gov/35073173
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852. https://pubmed.ncbi.nlm.nih.gov/34982370
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31. https://pubmed.ncbi.nlm.nih.gov/35049258/
Parast L, Mathews M, Martino S, et al. Racial/Ethnic Differences in Emergency Department Utilization and Experience. J Gen Intern Med. 2022 Jan, 37(1): 49-56. https://pubmed.ncbi.nlm.nih.gov/33821410/
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960. https://pubmed.ncbi.nlm.nih.gov/34387621
Fifolt M, Patel K, Rucks A, et al. A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey. Journal of Patient Experience. 2021 Octhttps://pubmed.ncbi.nlm.nih.gov/34692990/
Fowler Jr FJ, Brenner PS, Hargraves JL, et al. Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers and Systems Surveys. Med Care. 2021 Oct, 59(10): 907-912. https://pubmed.ncbi.nlm.nih.gov/34334736/
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214. https://pubmed.ncbi.nlm.nih.gov/34548390/
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165. https://pubmed.ncbi.nlm.nih.gov/33492064/
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329. https://pubmed.ncbi.nlm.nih.gov/34533915
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393. https://pubmed.ncbi.nlm.nih.gov/34533908
Ye F, Parast L, Hays RD, et al. Development and validation of a patient experience of care survey for emergency departments. Health Serv Res. 2022 Feb, 57(1): 102-112. https://pubmed.ncbi.nlm.nih.gov/34382685/
Sanghavi P, McWilliams JM, Schwartz AL, et al. Association of low-value care exposure with health care experience ratings among patient panels. JAMA Intern Med. 2021 Jul, 181(7): 941-948. https://pubmed.ncbi.nlm.nih.gov/34047761/
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/34166268/
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/34014026/
Mohan CS, Rotter JS, Tan HJ, et al. The association between patient experience and healthcare outcomes using SEER-CAHPS patient experience and outcomes among cancer survivors. J Geriatr Oncol. 2021 May, 12(4): 623-631. https://pubmed.ncbi.nlm.nih.gov/33277226/
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552. https://pubmed.ncbi.nlm.nih.gov/34088814/
Farias AJ, Toledo G, Ochoa CY, et al. Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis: Findings From the SEER-CAHPS Data. Medical Care. 2021 Apr, 59(4): 295-303. https://pubmed.ncbi.nlm.nih.gov/33528232/
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59. https://pubmed.ncbi.nlm.nih.gov/33763755/
Handley SC, Bell S, Nembhard IM. A systematic review of surveys for measuring patient-centered care in the hospital setting. Med Care. 2021 March, 59(3): 228-237. https://pubmed.ncbi.nlm.nih.gov/33229897/
Cefalu M, Elliott MN, RD Hays. Adjustment of patient experience surveys for how people respond. Medical Care. 2021 Mar, 59(3): 202-205. https://pubmed.ncbi.nlm.nih.gov/33427795
Kingery MT, Hoberman A, Baron SL, et al. Day-of-surgery video calls and phone calls increase patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication modalities. The Journal of Bone and Joint Surgery. 2021 Feb, 10(3): 243-250. https://pubmed.ncbi.nlm.nih.gov/33259428/
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8. https://pubmed.ncbi.nlm.nih.gov/34179376/
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348. https://pubmed.ncbi.nlm.nih.gov/32869206/
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969. https://pubmed.ncbi.nlm.nih.gov/33469741/
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/33469761/
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509. https://pubmed.ncbi.nlm.nih.gov/32748342/
Torres GCS, Macindo JRB. Cross-Cultural validation into Filipino of the Consumer Assessment of Health-Care Providers and Systems Surgical Care Survey (S-CAHPS). Journal of Patient Experience. 2020 Dec, 7(6): 1136-1143. https://pubmed.ncbi.nlm.nih.gov/33457556/
Rabah NM, Khan HA, Levin JM, et al. The association between patient rating of their spine surgeon and quality of postoperative outcome. Journal of Neurosurgery. 2020 Dec, 18: 1-7. https://pubmed.ncbi.nlm.nih.gov/33339000/
McKee KE, Tull A, Del Carmen MG, et al. Correlation of provider burnout with patient experience. Journal of Patient Experience. 2020 Dec, 7(6): 931-936. https://pubmed.ncbi.nlm.nih.gov/33457523/
Quigley DD, Qureshi N, Masarweh LA, et al. Practice leaders report targeting several types of changes in care experienced by patients during Patient-Centered Medical Home Transformation. J Patient Exp. 2020 Dec, 7(6): 1509-1518. https://pubmed.ncbi.nlm.nih.gov/33457608/
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987. https://pubmed.ncbi.nlm.nih.gov/32947510/
Xenakis L, Quigley DD, Qureshi N, et al. Some aspects of patient experience assessed by practices undergoing Patient-Centered Medical Home Transformation are measured by CAHPS, others are not. Qual Manag Health Care. 2020 Oct, 29(4): 187-179. https://pubmed.ncbi.nlm.nih.gov/32991534/
Forcino RC, Thygeson M, O'Malley AJ, et al. Measuring patient-reported shared decision-making to promote performance transparency and value-based payment: assessment of collaboRATE's group-Level reliability. Journal of Patient Experience. 2020 Oct, 7(5): 742-748. https://pubmed.ncbi.nlm.nih.gov/33294610/
Kincaid RB. Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care: a pilot project. J Hosp Palliat Nurs. 2020 Oct, 22(5): 359-362. https://pubmed.ncbi.nlm.nih.gov/32769694/
Honomichl R, Katzan I, Thompson N, et al. The influence of collecting patient-reported outcome measures on visit satisfaction in rheumatology clinics. Rheumatol Advances in Practice. 2020 Sep, 4(2). https://pubmed.ncbi.nlm.nih.gov/33173849/
Koehler AN, Sudano LE, Ip E, et al. Patient experience of an integrated care model in a family practice clinic & FQHC. Int J Psychiatry Med. 2020 Sep, 55(5): 357-365. https://pubmed.ncbi.nlm.nih.gov/32883139/
Chung S, Dillon EC, Meehan AE, et al. The relationship between primary care physician burnout and patient-reported care experiences: a cross-sectional study. J Gen Intern Med. 2020 Aug, 35(8): 2357-2364. https://pubmed.ncbi.nlm.nih.gov/32206992/
Platonova EA, Warren-Findlow J, Paul R. The relationship between Patient-Centered Medical Home characteristics and patient dissatisfaction at a federally qualified health center. J Health Care Poor Underserved. 2020, 31(3): 1364-1378. https://pubmed.ncbi.nlm.nih.gov/33416700/
Locock L, Montgomery C, Parkin S, et al. How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation. J Health Serv Res Policy. 2020 Jul, 25(3): 151-161. https://pubmed.ncbi.nlm.nih.gov/32056464/
Lee YSH, King MD, Anderson D, et al. The how matters: How primary care provider communication with team relates to patients' disease management. Med Care. 2020 Jul, 58(7): 643-650. https://pubmed.ncbi.nlm.nih.gov/32520838/
Quigley DD, McCleskey SG. Improving care experiences for patients and caregivers at end of life: A systematic review. American Journal of Hospice and Palliative Medicine. 2021 Jan, 38(1): 84-93. https://pubmed.ncbi.nlm.nih.gov/32551966
Brenner PS, Cosenza C, Fowler FJ, Jr. Which subject lines and messages improve response to e-mail invitations to web surveys?. Sage Journal. 2020 June, 32(4): 365-382. https://doi.org/10.1177/1525822X20929647
Dad T, Grobert ME, Richardson MM. Using patient experience survey data to improve In-Center Hemodialysis Care: a practical review. Am J Kidney Dis. 2020 Mar, 76(3): 407-416. https://pubmed.ncbi.nlm.nih.gov/32199710/