Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Results
201-250 of 575 Bibliography Items Found
Cerully JL, Martino SC, Rybowski L, et al. Using "roll-up" measures in health care quality reports: Perspectives of report sponsors and national alliances. Am J Manage Care. 2017 Jun 1, 23(6): e202-e207. https://pubmed.ncbi.nlm.nih.gov/28817297
Toomey SL, Elliott MN, Zaslavsky AM, et al. Variation in family experience of pediatric inpatient care as measured by Child HCAHPS. Pediatrics. 2017 Apr, 139(4). https://pubmed.ncbi.nlm.nih.gov/28330970
Cleary PD, Lubalin J, Hays RD, et al. Debating survey approaches: Letter to the Editor. Health Aff (Millwood).. 1998 Jan-Feb, 17(1): 265-268. https://pubmed.ncbi.nlm.nih.gov/9455038
Evensen C, Yost KJ, Keller S, et al. CAHPS Cancer Care Survey: development, testing, and final content of a survey of patient experience with cancer care. Journal of Clinical Oncology. 2017 Mar, 35(8): 227-227. https://ascopubs.org/doi/abs/10.1200/JCO.2017.35.8_suppl.227
Oladeru OA, Hamadu M, Cleary PD, et al. House staff communication training and patient experience scores. J Patient Exp. 2017 Mar 1, 4(1): 28-36. https://pubmed.ncbi.nlm.nih.gov/28393108
Martino SC, Shaller D, Schlesinger M, et al. CAHPS and Comments: How closed-ended survey questions and narrative accounts interact in the assessment of patient experience. J Patient Exp. 2017 Mar, 4(1): 37-45. https://pubmed.ncbi.nlm.nih.gov/28725858
Rinne ST, Castaneda J, Lindenauer PK, et al. Chronic obstructive pulmonary disease readmissions and other measures of hospital quality. Am J Respir Crit Care Med. 2017 Feb 1, [Epub ahead of print]. https://pubmed.ncbi.nlm.nih.gov/28145726
Hays RD, Chawla N, Kent EE, et al. Measurement equivalence of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey items between Whites and Asians. Qual Life Res. , 26(2): 311-318. https://pubmed.ncbi.nlm.nih.gov/27495274
Quigley DD, Predmore ZS, Hays RH. Tools to Gauge Progress during Patient-Centered Medical Home Transformation. The American Journal of Accountable Care. 2017, 5(4): e8-e18.
Quigley DD, Predmore ZS, Chen AY, et al. Implementation and sequencing of practice transformation in urban practices with underserved patients. Qual Manag Health Care. 2017 Jan/Mar, 26(1): 7-14. https://pubmed.ncbi.nlm.nih.gov/28030459
Jiang N, Malkin BD. Use of Lean and CAHPS Surgical Care Survey to improve patients' experiences with surgical care. Otolaryngol Head Neck Surg. 2016 Nov, 155(5): 743-747. https://pubmed.ncbi.nlm.nih.gov/27329420
Elliott MN, Beckett MK, Lehrman WG, et al. Understanding the role played by Medicare's patient experience points system in hospital reimbursement. Health Aff (Millwood). 2016 Sept 1, 35(9): 1673-1680. https://pubmed.ncbi.nlm.nih.gov/27605650
Cleary PD. Evolving concepts of patient-centered care and the assessment of patient care experiences: Optimism and opposition. J Health Polit Policy Law. 2016 Aug, 41(4): 675-696. https://pubmed.ncbi.nlm.nih.gov/27127265
Martino SC, Elliott MN, Hambarsoomian K, et al. Racial/Ethnic disparities in Medicare beneficiaries' care coordination experiences. Med Care. 2016 Aug, 54(8): 765-771. https://pubmed.ncbi.nlm.nih.gov/27116106
Castle N, Engberg J, Men A. Satisfaction of discharged nursing home residents. J Appl Gerontol. 2016 Jul, [epub ahead of print]. https://pubmed.ncbi.nlm.nih.gov/27406155
Grob R, Schlesinger M, Parker AM, et al. Breaking narrative ground: innovative methods for rigorously eliciting and assessing patient narratives.. Health Serv Res. 2016 Jun, 51 Suppl 2: 1248-1272. https://pubmed.ncbi.nlm.nih.gov/27126144
Martino SC, Elliott MN, Haviland AM, et al. Comparing the Health Care Experiences of Medicare Beneficiaries with and without Depressive Symptoms in Medicare Managed Care versus Fee-for-Service. Health Serv Res. , 51(3): 1002-20. https://pubmed.ncbi.nlm.nih.gov/26368572
Tefera L, Lehrman WG, Conway P. Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches. JAMA. 2016 May, 315(20): 2167-68. http://www.ncbi.nlm.nih.gov/pubmed/26967744
Silvera GA, Clark JR. Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey. Patient Experience Journal. 2016 Spring, 3(1): 101-109. http://pxjournal.org/journal/vol3/iss1/13
Hays RD, Mallett JS, Gaillot S, et al. Performance of the Medicare Consumer Assessment of Health Care Providers and Systems (CAHPS) Physical Functioning Items. Med Care. 2016 Feb, 54(2): 205-209. https://pubmed.ncbi.nlm.nih.gov/26683780
Harder VS, Krulewitz J, Jones C, et al. Effects of Patient-centered Medical Home Transformation on Child Patient Experience. J Am Board Fam Med. 2016 Jan-Feb, 29(1): 60-8. https://pubmed.ncbi.nlm.nih.gov/26769878
Kanouse DE, Schlesinger M, Shaller D, et al. How patient comments affect consumers' use of physician performance measures. Med Care. 2016 Jan, 54(1): 24-31. https://pubmed.ncbi.nlm.nih.gov/26551765
Brown JA, Serrato CA, Hugh M, et al. Effect of a post-paid incentive on response rates to a web-based survey. Surv Pract. 2016 Jan, 9(1). https://www.surveypractice.org/article/2821
Stucky BD, Hays RD, Edelen MO, et al. Possibilities for Shortening the CAHPS Clinician and Group Survey. Med Care. , 54(1): 32-37. https://pubmed.ncbi.nlm.nih.gov/26536332
Saunders CL, Elliott MN, Lyratzopoulos G, et al. Do Differential Response Rates to Patient Surveys Between Organizations Lead to Unfair Performance Comparisons?: Evidence From the English Cancer Patient Experience Survey. Med Care. 2016 Jan, 54(1): 45-54. https://pubmed.ncbi.nlm.nih.gov/26595223
Mayer LA, Elliott MN, Haas A, et al. Less Use of Extreme Response Options by Asians to Standardized Care Scenarios May Explain Some Racial/Ethnic Differences in CAHPS Scores. Med Care. 2016 Jan, 54(1): 38-44. https://pubmed.ncbi.nlm.nih.gov/26783857
Elliott MN, Cohea CW, Lehrman WG, et al. Accelerating improvement and narrowing gaps: Trends in patients' experiences with hospital care reflected in HCAHPS public reporting. Health Serv Res. 2015 Dec, 50(6): 1850-1867. https://pubmed.ncbi.nlm.nih.gov/25854292
Weech-Maldonado R, Elliott MN, Adams JL, et al. Do Racial/Ethnic Disparities in Quality and Patient Experience within Medicare Plans Generalize across Measures and Racial/Ethnic Groups?. Health Serv Res. 2015 Dec, 50(6): 1829-49. https://pubmed.ncbi.nlm.nih.gov/25757356
Smith LM, Anderson WL, Kenyon A, et al. Racial and Ethnic Disparities in Patients' Experience With Skilled Home Health Care Services. Med Care Res Rev. , 72(6): 756-74. https://pubmed.ncbi.nlm.nih.gov/26238122
Schlesinger M, Grob R, Shaller D. Using Patient-Reported Information to Improve Clinical Practice. Health Serv Res. 2015 Dec, 50 Suppl 2: 2116-2154. https://pubmed.ncbi.nlm.nih.gov/26573890
Price RA, Haviland AM, Hambersoomian K, et al. Do Experiences with Medicare Managed Care Vary According to the Proportion of Same-Race/Ethnicity/Language Individuals Enrolled in One's Contract?. Health Serv Res. 2015 Oct, 50(5): 1649-87. https://pubmed.ncbi.nlm.nih.gov/25752334
Toomey SL, Zaslavsky AM, Elliott MN, et al. The Development of a Pediatric Inpatient Experience of Care Measure: Child HCAHPS. Pediatrics. 2015 Aug, 136(2): 360-369. https://pubmed.ncbi.nlm.nih.gov/26195542/
Schlesinger M, Grob R, Shaller D, et al. Taking patients' narratives about clinicians from anecdote to science. N Engl J Med. 2015 Aug, 373(7): 675-679. https://pubmed.ncbi.nlm.nih.gov/26267629
Xu XI, Buta EU, Price RA, et al. Methodological considerations when studying the association between patient-reported care experiences and mortality. Health Serv Res. 2015 Aug, 50(4): 1146-1161. https://pubmed.ncbi.nlm.nih.gov/25483571
Cavanaugh KL. Patient Experience Assessment is a Requisite for Quality Evaluation: A Discussion of the In-Center Hemodialysis Consumer Assessment of Health Care Providers and Systems (ICH CAHPS) Survey. Semin Dial. 2015 July, 29(2): 135-43. https://pubmed.ncbi.nlm.nih.gov/26858008
Quigley DD, Mendel PJ, Predmore ZS, et al. Use of CAHPS® patient experience survey data as part of a patient-centered medical home. J Healthc Leadersh. 2015 July, 7: 41-54. https://pubmed.ncbi.nlm.nih.gov/29355183
Li Y, Li Q, Tang Y. Associations between family ratings on experience with care and clinical quality-of-care measures for nursing home residents. Med Care Res Rev. 2015 July, 73(1): 62-84. https://pubmed.ncbi.nlm.nih.gov/26199288
Zhu J, Weingart SN, Ritter GA, et al. Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or measurement errors?. Med Care. 2015 May, 53(5): 446-54. https://pubmed.ncbi.nlm.nih.gov/25856567
Nembhard IM, Yuan CT, Shabanova V, et al. The relationship between voice climate and patients' experience of timely care in primary care clinics. Health Care Manage Rev. 2015 Apr-June, 40(2): 104-15. https://pubmed.ncbi.nlm.nih.gov/24589927
Anhang Price R, Elliott MN, Cleary PD, et al. Should health care providers be accountable for patients' care experiences?. J Gen Intern Med. 2015 Feb, 30(2): 253-256. https://pubmed.ncbi.nlm.nih.gov/25416601
Weinick RM, Becker K, Parast L, et al. Emergency Department Patient Experience of Care Survey: Development and Field Test. Rand Health Q. 2014 Dec, 4(3): 5. https://pubmed.ncbi.nlm.nih.gov/28560075/
Weidmer BA, Cleary PD, Keller S, et al. Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients. Am J Kidney Dis. 2014 Nov, 64(5): 753-760. https://pubmed.ncbi.nlm.nih.gov/24998035
Shaller D, Kanouse DE, Schlesinger M. Context-based strategies for engaging consumers with public reports on health care providers. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 17S-37S. https://pubmed.ncbi.nlm.nih.gov/23819945
Schlesinger M, Kanouse DE, Martino SC, et al. Complexity, public reports, and choice of doctors: a look inside the blackest box of consumer behavior. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 38S-64S. https://pubmed.ncbi.nlm.nih.gov/23999489
Cleary PD, Meterko M, Wright SM, et al. Are comparisons of patient experiences across hospitals fair? A study in Veterans Health Administration hospitals. Med Care. 2014 Jul, 52(7): 619-625. https://pubmed.ncbi.nlm.nih.gov/24926709
Anhang Price R, Elliott MN, Zaslavsky AM, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014 July, 71(5): 522-54. https://pubmed.ncbi.nlm.nih.gov/25027409
