Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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301-350 of 575 Bibliography Items Found
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48. https://pubmed.ncbi.nlm.nih.gov/22415288
Fenton JJ, Jerant AF, Bertakis KD, et al. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012 Mar, 172(5): 405-11. https://pubmed.ncbi.nlm.nih.gov/22331982
Sinaiko AD, Eastman D, Rosenthal MB. How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices. Health Aff (Millwood). 2012 Mar, 31(3): 602-11. https://pubmed.ncbi.nlm.nih.gov/22392672
Elliott MN, Haviland AM, Dembosky JW, et al. Are there differences in the Medicare experiences of beneficiaries in Puerto Rico compared with those in the U.S. mainland?. Med Care. 2012 Mar, 50(3): 243-8. https://pubmed.ncbi.nlm.nih.gov/22329996
Hibbard JH, Greene J, Sofaer S, et al. An experiment shows that a well-designed report on costs and quality can help consumers choose high-value health care. Health Aff (Millwood). 2012 Mar, 31(3): 560-8. https://pubmed.ncbi.nlm.nih.gov/22392666
Luft HS. Advancing public reporting through a new 'aggregator' to standardize data collection on providers' cost and quality. Health Aff (Millwood). 2012 Mar, 31(3): 619-26. https://pubmed.ncbi.nlm.nih.gov/22392674
Gao GG, McCullough JS, Agarwal R, et al. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res. 2012 Feb, 14(1): e38. https://pubmed.ncbi.nlm.nih.gov/22366336
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012 Jan, 21(1): 21-9. http://www.ncbi.nlm.nih.gov/pubmed/21900695
Werner RM, Norton EC, Konetzka RT, et al. Do consumers respond to publicly reported quality information? Evidence from nursing homes. J Health Econ. 2012 Jan, 31(1): 50-61. https://pubmed.ncbi.nlm.nih.gov/22307033
Klein DJ, Elliott MN, Haviland AM, et al. Understanding nonresponse to the 2007 Medicare CAHPS Survey. Gerontologist . 2011 Dec, 51(6): 843-55. https://pubmed.ncbi.nlm.nih.gov/21700769
Grabowski C, Town J. Does information matter? Competition, quality, and the impact of nursing home report cards. Health Serv Res. 2011 Dec, 46(6pt1): 1698-1719. https://pubmed.ncbi.nlm.nih.gov/21790590
Martino SC, Elliott MN, Kanouse DE, et al. Depression and the health care experiences of Medicare beneficiaries. Health Serv Res. 2011 Dec, 46(6pt1): 1883-1904. https://pubmed.ncbi.nlm.nih.gov/21762146
Ketelaar A, Faber MJ, Flottorp S, et al. Public release of performance data in changing the behavior of healthcare consumers, professionals or organizations. Cochrane Database Syst Rev. 2011 Nov, 11. https://pubmed.ncbi.nlm.nih.gov/22071813
Kadry B, Chu LF, Kadry B, et al. Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating. J Med Internet Res. 2011 Nov, 13(4): e95. https://pubmed.ncbi.nlm.nih.gov/22088924
Farley DO, Elliott MN, Haviland AM, et al. Understanding variations in Medicare Consumer Assessment of Health Care Providers and Systems scores: California as an example. Health Serv Res. 2011 Oct, 46(5): 1646-62. https://pubmed.ncbi.nlm.nih.gov/21644970
Mittler JN, Landon BE, Zaslavsky AM, et al. Market characteristics and awareness of managed care options among elderly beneficiaries enrolled in traditional Medicare. Medicare Medicaid Res Rev. 2011 Oct, 1(3): E1-19. https://pubmed.ncbi.nlm.nih.gov/22340776
Elliott MN, Haviland AM, Orr N, et al. How do the experiences of Medicare beneficiary subgroups differ between managed care and original Medicare?. Health Serv Res. 2011 Aug, 46(4): 1039-58. https://pubmed.ncbi.nlm.nih.gov/21306370
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. How can healthcare organizations be reliably compared?: Lessons from a national survey of patient experience. Med Care . 2011 Aug, 49(8): 724-33. https://pubmed.ncbi.nlm.nih.gov/21610543
Wilkins V, Elliott MN, Richardson A, et al. The association between care experiences and parent ratings of care for different racial, ethnic and language groups in a Medicaid population. Health Serv Res. 2011 June, 46(3): 821-39. https://pubmed.ncbi.nlm.nih.gov/21275987
Sternberg SB, Co JP, Homer CJ. Review of quality measures of the most integrated health care settings for children and the need for improved measures: recommendations for initial core. Acad Pediatr. 2011 May-June, 11(3 Suppl): S49-58. https://pubmed.ncbi.nlm.nih.gov/21570017
Friedberg M, SteelFisher GK, Karp M, et al. Physician groups' use of data from patient experience surveys. J Gen Intern Med. 2011 May, 26(5): 498-504. https://pubmed.ncbi.nlm.nih.gov/21161419
Setodji CM, Reise SP, Morales LS, et al. Differential item functioning by survey language among older Hispanics enrolled in Medicare managed care: A new method for anchor item selection. Med Care. 2011 May, 49(5): 461-68. https://pubmed.ncbi.nlm.nih.gov/21422959
Weinick RM, Elliott MN, Volandes AE, et al. Using standardized encounters to understand reported racial/ethnic disparities in patient experiences with care. Health Serv Res. 2011 Apr, 46(2): 491-509. https://pubmed.ncbi.nlm.nih.gov/21143475
Trigg L. Patients' opinions of health care providers for supporting choice and quality improvement. J Health Serv Res Policy. 2011 Apr, 16(2): 102-7. https://pubmed.ncbi.nlm.nih.gov/20870690
Spinks TE, Walters R, Feeley TW, et al. Improving cancer care through public reporting of meaningful quality measures. Health Aff (Millwood). 2011 Apr, 30(4): 664-72. https://pubmed.ncbi.nlm.nih.gov/21471487
Arora NK, Reeve BB, Hays RD, et al. Assessment of quality of cancer-related follow-up care from the cancer survivor's perspective. J Clin Oncol. 2011 Apr, 29: 1280-9. https://pubmed.ncbi.nlm.nih.gov/21357781
Bagchi AD, Af Ursin R, Leonard A. Assessing cultural perspectives on healthcare quality. J Immigr Minor Health. 2012 Feb, 14(1): 175-82. https://pubmed.ncbi.nlm.nih.gov/20945098
Abel G, Mavaddat N, Elliott MN, et al. Primary care experience of people with longstanding psychological problems: evidence from a national UK survey. Int Rev Psychiatry. 2011 Jan, 23(1): 9-Feb. https://pubmed.ncbi.nlm.nih.gov/21338292
Post L, Allen N. A Roadmap for CAHPS: what home health organizations need to know. Home Healthc Nurse. 2011 Jan, 29(1): 36-42. https://pubmed.ncbi.nlm.nih.gov/20585259
Elliott MN, Lehrman WG, Goldstein EH, et al. Hospital survey shows improvements in patient experience. Health Aff. 2010 Nov, 29(11): 2061-7. https://pubmed.ncbi.nlm.nih.gov/21041749
Meterko M, Wright S, Lin H, et al. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1188-1204. https://pubmed.ncbi.nlm.nih.gov/20662947
Zaslavsky AM, Cleary PD. Dimensions of plan performance for sick and healthy members on the Consumer Assessments of Health Plans Study 2.0 survey. Med Care. 2010 Oct, 40(10): 951-64. https://pubmed.ncbi.nlm.nih.gov/12395028
Anastario MP, Gallagher PM, Rodriguez HP, et al. A randomized trial comparing mail vs in-office distribution of the CAHPS Clinician and Group Survey. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1345-59. https://pubmed.ncbi.nlm.nih.gov/20579126/
Werner R, Stuart E, Polsky D. Public reporting drove quality gains at nursing homes. Health Aff (Millwood). 2010 Sept, 29(9): 1706-1713. https://pubmed.ncbi.nlm.nih.gov/20820030
Lagu T, Hannon NS, Rothberg MB, et al. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010 Sept, 25(9): 942-946. https://pubmed.ncbi.nlm.nih.gov/20464523
Palsbo SE, Diao G, Palsbo GA, et al. Case-mix adjustment and enabled reporting of the health care experiences of adults with disabilities. Arch Phys Med Rehabil. 2010 Sept, 91(9): 1339-46. https://pubmed.ncbi.nlm.nih.gov/20801250
Isaac T, Zaslavsky AM, Cleary PD, et al. The relationship between patients' perception of care and measures of hospital quality and safety. Health Serv Res. 2010 Aug, 45(4): 1024-40. https://pubmed.ncbi.nlm.nih.gov/20528990
Maeng DD, Scanlon DP, Chernew ME, et al. The relationship between health plan performance measures and physician network overlap: implications for measuring plan quality. Health Serv Res. 2010 Aug, 45(4): 1005-23. https://pubmed.ncbi.nlm.nih.gov/20403064
Fongwa MN, Setodji CM, Paz SH, et al. Readability and missing data rates in CAHPS 2.0 Medicare survey in African American and white Medicare respondents. Health Outcomes Res Med. 2010 July, 1(1): e39-49. https://pubmed.ncbi.nlm.nih.gov/22975592
Mittler JN, Landon BE, Cleary PD, et al. Market variations in intensity of Medicare service use and beneficiary experiences with care. Health Serv Res. 2010 June, 45(3): 647-69. https://pubmed.ncbi.nlm.nih.gov/20403055
Frankenfield DL, Wei II, Anderson KK, et al. Prescription medication cost-related non-adherence among Medicare CAHPS respondents: disparity by Hispanic ethnicity. J Health Care Poor Underserved. 2010 May, 21(2): 518-43. https://pubmed.ncbi.nlm.nih.gov/20453354
Hibbard JH, Sofaer S. Best practices in public reporting no. 1: how to effectively present health care performance data to consumers. Agency for Healthcare Research and Quality. 2010 Mayhttps://www.ahrq.gov/ncepcr/tools/public-reporting/guide1.html
Keenan PS, Cleary PD, O'Malley AJ, et al. Geographic area variations in the Medicare health plan era. Med Care. 2010 Mar, 48(3): 260-66. https://pubmed.ncbi.nlm.nih.gov/20182269
Goldstein E, Elliott MN, Lehrman WG, et al. Racial/ethnic differences in patients' perceptions of inpatient care using the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 74-92. https://pubmed.ncbi.nlm.nih.gov/19652150
Elliott MN, Lehrman WG, Goldstein EH, et al. Do hospitals rank differently on HCAHPS for different patient subgroups?. Med Care Res Rev. 2010 Feb, 67(1): 56-73. https://pubmed.ncbi.nlm.nih.gov/19605621
Giordano LA, Elliott MN, Goldstein E, et al. Development, implementation and public reporting of the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 27-37. https://pubmed.ncbi.nlm.nih.gov/19638641
Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev. 2010 Feb, 67(1): 38-55. https://pubmed.ncbi.nlm.nih.gov/19638640
Zweifler J, Hughes S, Lopez RA. Controlling for race/ethnicity: a comparison of California commercial health plans CAHPS scores to NCBD benchmarks. Int J Equity Health. 2010 Jan, 9: 4. https://pubmed.ncbi.nlm.nih.gov/20181011
Rodriguez HP, von Glahn T, Elliott MN, et al. The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation. J Gen Intern Med. 2009 Dec, 24(12): 1281-8. https://pubmed.ncbi.nlm.nih.gov/19826881
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality and disenrollment in New York SCHIP. Am J Manag Care. 2009 Dec, 15(12): 910-8. https://pubmed.ncbi.nlm.nih.gov/20001172
